About ITS Electronics Inc:
Headquartered in Concord, Ontario, the Company designs, develops and markets innovative products, systems and services for advanced satellite communications solutions. We’re proud of what we’ve created together over the past thirty two years, and we are still going strong. We are constantly looking for talent to join our team. For more information, please check out our website at www.itselectronics.com
Job Description:
The Quality Assurance (QA) Manager is responsible for maintaining, and continuously improving the Quality Management System (QMS) to ensure compliance with customer, regulatory, and industry requirements. The QA Manager provides leadership in quality assurance activities supporting the design, manufacture, testing, repair, and maintenance of RF, microwave, and satellite communications equipment.
The position is responsible for ensuring compliance with ISO 9001, AS9100, and the requirements of the Transport Canada Approved Maintenance Organization (AMO) certificate in accordance with the Canadian Aviation Regulations (CARs).
Essential Responsibilities:
- Maintain ITS Quality Management System to comply with ISO 9001/AS9100 Standards.
- Coordinate external audit (ISO9000/AS9100); prepare for the audit, audited by External Auditor, answers any Corrective Actions issued by the External Auditor and implement corrective actions.
- Develop and monitor quality objectives and key performance indicators (KPIs).
- Coordinate customer audits, (audited by customer per request anytime).
- Maintain certificate of Approved Maintenance Organization by Transport Canada, FAA, EASA, JCAB, and other countries civil aviation authorities.
- Maintenance and implementation of Canadian Aviation Regulations 571, 573 and 591, FAA, EASA (European) regulations and other countries civil aviation authorities.
- Respond to customer complaints and customer corrective actions.
- Deal with any supplier quality related issues (supplier non conformances).
- Maintain Approved Supplier List and maintain records of ISO certificates for Suppliers.
- Evaluate prospective ITS supplier (visit/audit and assess capabilities).
- Maintain Non-Conformance Log (review, close and analyze trends).
- Maintain Vendor Corrective Action (review, close and analyze trends).
- Send letters to vendors to close Corrective Actions.
- Maintain Test Equipment calibration log/coordinate calibration.
- Maintain Torque Drivers, screw drivers, ESD monitors calibration activities.
- Conduct First Article Inspection and documentation of ITS products
- Conduct Quality management meetings, send minutes and follow up on action items.
- Issue, maintain and audit Inspection and test stamps.
- Analysis and reports on returned product for repair/service.
- Management, coaching, mentoring of the quality department team.
- Conduct Training (Induction, ESD, FOD, and WHMIS, SMS).
- Maintain Skills matrix of ITS employees.
- Maintain Training records of ITS employees.
- Conduct Internal Audit based on yearly cycle (ISO9001/AS9100 audit checklist ; Transport Canada audit checklist; EASA audit checklist and product audit)
- Follow-up and closure of internal audit corrective actions/observations.
- Prepares trouble reports with Root Cause Corrective Action (RCCA) for customer returns.
- Attend production and engineering meetings; conference calls with customers.
- Participate in Design Reviews.
- Reviews and sign drawings, Engineering Change Notices and other docs.
- Issue and maintain log of Quality Alerts, Quality Plans, Internal deviations and Waivers.
- Carry out trend analysis to highlight repeat problems.
- MRB, work in conjunction with Engineering to complete RCCA activities and follow up on effectiveness.
Compensation
- Starting Salary: CAD $75,000 per year, commensurate with qualifications and relevant experience.
- Eligibility for salary review based on performance and company objectives.
- Participation in the company’s employee benefits program in accordance with company policies.
Interested, qualified Applicants may send their resume in confidence to the Human Resources Department by:
e-mail: info@itselectronics.com or
mail to:
ITS Electronics Inc.
3280 Langstaff Road Unit B
Vaughan, ON, Canada, L4K 5B6
ITS Electronics, Inc. is an equal opportunity employer, however, only qualified applicants will be contacted.
This posting is for an existing vacancy and no AI is used in processing applications. This is an in office position with a 4-day workweek